Campaigns Assistant

Joining a small campaigns team within Animal Aid, the purpose of this role is to provide administrative support to our busy campaigns team and to be the main point of contact for our invaluable campaigns work.

Location: Tonbridge, Kent
40 hours per week
Salary: £23,000
Ref: Campaigns 2020

This is an excellent opportunity to work in the heart of the Campaigns Team. You will play a central role in ensuring that the department runs smoothly and efficiently, enabling our vital campaigns to succeed. You will help to inspire our supporters to get involved with campaigning, and liaise with a wide range of callers, from journalists to people looking for information about animal issues. You will also be responsible for organising events to help people to improve their campaigning skills.

Duties include:

  • To provide the main point of contact within the Campaigns Team for supporters and members of the public. This will include answering general enquiries received by telephone, email and post
  • To monitor and respond to comments and messages on social media
  • To take orders for leaflets and campaign resources and send these out
  • To deal with the stock-taking, organisation and reprinting of Animal Aid’s literature
  • To liaise with local groups and campaigners and ensure contact details are kept up to date
  • To take the lead in growing our network of local contacts and volunteers
  • To take the lead in organising events to help people improve their campaigning skills, such as our Activists Workshop
  • To organise our attendance at vegan fairs and festivals, including by booking stalls and coordinating staffing
  • To provide support for the campaigns team where required, such as helping with research and administration
  • To put forward suggestions for campaign initiatives to the Director and work as part of the campaigns team
  • To stay up to date on all our campaign initiatives, and with wider issues affecting animals
  • To help with creating content for social media, our website, and our quarterly magazine
  • Other general office duties required in the day-to-day running of the Society
  • To participate in fairs and festivals, as appropriate. This will include some out of hours work, but time off in lieu will be provided

Person Specification

Essential

  • Experience of working in a customer-facing role
  • Highly organised, and takes pride in efficient administration work
  • Effective at managing a diverse workload through good time management and prioritising
  • Conscientious, with close attention to detail
  • Good customer service skills, interacting with members of the public and supporters in a friendly and helpful manner
  • Committed to the cause of animal rights, with a good knowledge of issues affecting animals
  • Able to work effectively as part of a team, and interact with colleagues in a helpful and supportive manner
  • Willing to contribute new ideas, and try new initiatives to engage with supporters and members of the public
  • Able to use initiative to identify additional tasks that need to be done, and work independently when required
  • Good level of computer literacy

Desirable

  • Experience of being involved with campaigns, in grassroots or professional organisations.
  • Experience of organising events
  • Driving licence
  • Thorough knowledge of current data protection regulations
  • Experience working with CRM software

CVs and covering letters should be sent to Becca Chapman: becca@animalaid.co.uk. Deadline for applications 6th February 2020, although we might interview candidates that are a strong match before the closing date.